Terms and Conditions
Last updated: 24 June 2026
1. Scope
These Terms and Conditions apply to all orders placed through our online shop at beachvolleyball-cardgame.com.
The online shop is operated by:
Best und Nestler GbR, represented by Benjamin Best and Eric Nestler
Grasserstr. 10
80339 Munich
Germany
Email: beachvolleyball.cardgame@gmail.com
These Terms and Conditions apply to consumers and business customers, unless otherwise stated.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. A business customer is any natural or legal person or partnership with legal capacity who enters into a legal transaction in the course of their trade, business, or profession.
2. Products
We sell physical card games and related products.
Product images, illustrations, packaging images, colours, and descriptions are provided for information purposes. Minor deviations may occur, provided they are reasonable and do not affect the essential characteristics of the product.
The essential characteristics of each product are shown on the respective product page.
3. Pre-Orders
Some products may be offered as pre-orders before they are available for immediate shipment.
If a product is offered as a pre-order, this will be clearly stated on the product page. The expected release date or delivery period will also be shown on the product page or during checkout.
Please note that release dates for pre-order products may change due to production, logistics, supplier, customs, or other external factors. If there is a significant delay, we will inform you by email.
If a pre-order product becomes permanently unavailable, we will inform you without undue delay and refund any payments already made.
4. Conclusion of Contract
The presentation of products in our online shop does not constitute a legally binding offer, but an invitation to place an order.
You can place products in the shopping cart without obligation and correct your entries at any time before submitting your order.
By clicking the final order button labelled “Buy now”, “Order with obligation to pay”, or another clearly equivalent wording, you place a binding order for the products in your shopping cart.
After receiving your order, we will send you an automatic confirmation email. This email confirms that we have received your order.
The purchase contract is concluded when we accept your order, either by sending an order confirmation, by dispatching the goods, or by requesting or confirming payment, depending on the selected payment method.
We reserve the right to reject an order, for example if a product is unavailable, payment cannot be processed, shipping to the requested destination is not possible, or there is an obvious pricing or product information error.
5. Contract Language and Storage of Contract Text
The contract language is English.
We do not necessarily store the full contract text in a way that remains accessible to you after the order has been completed. Please save or print the order confirmation, these Terms and Conditions, and the product information for your records.
The order details will be sent to you by email after your order has been placed.
6. Prices and Shipping Costs
Due to the small business status according to § 19 UStG (German Turnover Tax Act), no value added tax (VAT) is charged or displayed. All prices indicated in the online shop are total prices in euros.
Shipping costs are not included in the product price unless expressly stated otherwise. Any applicable shipping costs will be shown during checkout before you submit your order.
The total amount payable, including product price and shipping costs, will be displayed before you place your binding order.
For deliveries outside Germany, additional costs such as customs duties, import taxes, or bank charges may apply. These costs are not charged by us and must be borne by the customer.
7. Payment
Payment is processed through Stripe.
The payment methods available to you will be shown during checkout.
Payment is due immediately upon placing the order, unless otherwise stated.
We do not store full credit card details ourselves. Payment data is processed by the payment service provider.
If a payment cannot be processed or is reversed, we may cancel the order or withhold shipment until full payment has been received.
8. Delivery
Orders are shipped with DHL or another suitable shipping provider if required.
The available delivery countries, estimated delivery times, and shipping costs are shown on the website or during checkout.
Delivery times begin after receipt of payment, unless a different delivery period is stated for the product, especially for pre-order products.
If delivery to you fails because the address provided was incorrect or incomplete, or because the parcel was not collected, you may be responsible for additional shipping costs, unless you are not at fault.
We are entitled to make partial deliveries if this is reasonable for you. Additional shipping costs for partial deliveries will only be charged if this has been expressly agreed.
9. Retention of Title
The goods remain our property until full payment has been received.
For consumers, this applies until the purchase price has been paid in full.
For business customers, we retain ownership of the goods until all claims arising from the current business relationship have been settled.
10. Right of Withdrawal for Consumers
Consumers have a statutory right of withdrawal.
The details of the right of withdrawal, including the withdrawal period, the effects of withdrawal, return costs, and the model withdrawal form, are provided in our separate Right of Withdrawal policy.
The right of withdrawal applies only to consumers. Business customers do not have a statutory right of withdrawal.
You can find the Right of Withdrawal here:
https://beachvolleyball-cardgame.com/right-of-withdrawal.html
Consumers may also exercise their right of withdrawal through the withdrawal function provided on our website.
11. Returns
If you withdraw from the contract as a consumer, the return rules stated in our Right of Withdrawal policy apply.
Please return products carefully packaged and, where possible, in their original packaging. This is not a requirement for exercising your statutory right of withdrawal, but it helps avoid damage during transport.
12. Transport Damage
If goods are delivered with obvious transport damage, please notify the delivery provider as soon as possible and contact us.
Failure to make such a notification does not affect your statutory rights as a consumer. However, it helps us assert our own claims against the shipping provider.
13. Statutory Warranty Rights
The statutory warranty rights apply.
If the goods are defective, you are entitled to the statutory remedies, including supplementary performance, withdrawal from the contract, reduction of the purchase price, or damages, where the legal requirements are met.
For consumers, statutory warranty rights are not limited by these Terms and Conditions.
14. Liability
We are liable without limitation for intent and gross negligence.
We are also liable without limitation for injury to life, body, or health, and where liability is mandatory under applicable law.
In cases of slight negligence, we are liable only for breach of essential contractual obligations. Essential contractual obligations are obligations whose fulfilment is necessary for the proper performance of the contract and on whose compliance the customer may regularly rely.
In such cases, our liability is limited to the typical and foreseeable damage.
The above limitations of liability also apply to our legal representatives and agents.
15. Product Safety and Use
The products must be used in accordance with the product information and any safety instructions provided.
If a product includes age recommendations, warnings, or safety information, these must be observed.
The products are not suitable for children below the age stated on the product or packaging.
16. Intellectual Property
All content on our website, including product names, designs, images, illustrations, card artwork, texts, logos, rules, and other materials, is protected by copyright, trademark law, or other intellectual property rights.
You may not copy, reproduce, distribute, modify, or use such content for commercial purposes without our prior written consent.
This does not affect any rights you may have under mandatory law.
17. Customer Reviews and Testimonials
If you submit a review, testimonial, or feedback, you grant us the right to use it for presentation on our website, social media channels, or marketing materials, provided you have given your consent or have voluntarily made the content available for this purpose.
We may shorten or format reviews for presentation, provided the meaning is not distorted.
You may withdraw consent for future use at any time by contacting us.
18. Discount Codes and Promotions
Discount codes, vouchers, or promotional offers may be subject to additional conditions, such as validity periods, minimum order values, product restrictions, or one-time use.
Unless otherwise stated, discount codes cannot be paid out in cash, transferred, or combined with other promotions.
If an order is cancelled or withdrawn, the discount code may no longer be valid.
19. Data Protection
Information on how we process personal data is provided in our Privacy Policy.
You can find the Privacy Policy here:
20. Alternative Dispute Resolution
We are not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Platform of the EU Commission for online dispute resolution: https://ec.europa.eu/consumers/odr
This does not affect your right to contact the courts.
21. Governing Law
German law applies.
If you are a consumer and have your habitual residence in another country, the mandatory consumer protection provisions of that country remain unaffected if they are more favourable to you.
The UN Convention on Contracts for the International Sale of Goods does not apply.
22. Final Provisions
If any provision of these Terms and Conditions is or becomes invalid, the validity of the remaining provisions remains unaffected.
The invalid provision will be replaced by the applicable statutory provision.